Let’s face it: producing targeted data searches for your clients is a huge pain.
But it’s not a pain that’s going away. On the contrary, electronic discovery is becoming a larger and larger part of litigation. As long as you have clients, they are are going to need data pulled.
So how should you handle it? Should you really even try to do it yourselves?
Here are 5 reasons why an outside eDiscovery firm like Gathering Mist is better at gathering data for your clients:
1. Your Maintenance Tools Can’t Perform Complicated Data Searches
The tools IT providers have to maintain and run complex systems are truly extraordinary… but they can’t do everything. They are often not built to handle complicated data searches for law firms who need data for a subpoena, discovery request, or a Right-to-Know Law request.
All you can basically do right now is dump a whole hard drive on their lap and say “Best of luck!” Not only is this approach failing to meet your clients’ needs, it callously ignores the problem. There is a better way.
2. The Additional Programs You Would Need Are Too Expensive
Gathering Mist combines several state-of-the-art technology and programs to collect all the important data from your servers and process it in a way that your clients can use immediately. It’s simply not cost-effective for IT Providers to invest in these eDiscovery programs for the handful of requests they may respond to each year. We’re talking about a software industry that’s expected to reach $14.6 billion by 2022, with constantly changing elements like predictive coding and deNISTing.
3. IT Specialists Don’t Know What to Look For
Even if you did have access to these eDiscovery programs, it’s still not an efficient use of time to train your staff in how to use them. We use these tools day in and day out for our customers, so we already have the experience to make them work for your situation. Legal AI is trying to change this, but that comes with its own pitfalls.
4. It’s Cheaper to Hire an eDiscovery Specialist
Trying to make your existing tools work will cost you significant amounts of employee time. Then you are stuck with a bill your client may not pay (or at least not without blaming you for it). With an eDiscovery specialist, you can demonstrate for your client that you have not wasted any time or unnecessarily increased their costs.
5. Your Clients Like a Streamlined Service
Ultimately, your clients don’t care how they get their information, as long as the data they need is gathered and produced as efficiently as possible. An eDiscovery specialist like Gathering Mist gets the job done with little fuss or muss. Just like with the rise of third party logistics in outsourcing physical shipment and distribution needs, outsourcing an intellectual service for your client can be cheaper and more efficient than doing it yourself.
All you need to do is get us access to the information through a backup format or PSTs, and we’ll take care of the rest. We not only collect the data, we filter, process, and sort the information to eliminate unnecessary fluff before your clients ever see it.
So what are you waiting for? Email us today to see how we can help you make your clients happy.